****User Agreement Terms and Conditions****

The  person who books Inner Sparkle Teepee Parties ' Hirer' warrants that  they have the authority to book the equipment. ‘The Equipment’ means the  goods that are rented as they appear on the Invoice and or Booking  Agreement upon arrival and set up. ‘The Agreement’ means the signed  Invoice/Hire Agreement between the Business and the 'Hirer' of the  equipment.

Agreement: By placing an order via  Contact form, email or telephone, agrees that the Hirer accepts the  conditions of the hiring agreement. The business will retain an  Invoice/Hire Agreement for the goods delivered for services, which the  Hirer, or agent of the Hirer ( Party Planner) , will be supplied a copy  upon request. If the Agreement is not signed by the Hirer this does NOT  forfeit the Agreement.

Hire Charges: Unless  prior arrangements have been made between parties, the hiring charges  are for a period of drop off and pickup which may vary. The hiring  charges are for the agreed period as per the Agreement. If the equipment  is unavailable for pick up on return, the Business reserves the right  to charge the Hirer for extra time outside of the agreed time frame.

****Cancellations****

> Due to STATE OR WORLDWIDE Shut down; Any monies paid in advance toward your event is non-refundable. If a balance is due and you want to cancel, you will not be charged for the remaining amount due. You can reschedule or be issued a credit for future events and dates. Please communicate this with Inner Sparkle. If the State calls for total isolation stopping us from fulfilling any dates already paid for and booked, the same applies. We will reschedule and or issue credit for another date. 

>Everything is Non-Refundable. We will work with you to reschedule and accommodate.  

****Payments****  

Bookings are confirmed only after a deposit via bank transfer has been received. Remaining Invoice amount will be paid in full 7 days prior to the hire date. Delivery charges may apply if the Business needs to  reschedule delivery times or next day pickups. Pay-Pal tax is included in all totals as we have to pay the tax if not charged to the customer. 

****Delivery & Pick up**** 

Delivery charges are determined based upon the location of  the party. Inner Sparkle Teepee, provides services in 'Most 'parts of  the Greater Louisville Metro Area and 'SOME' parts of the Greater  Indiana area. Anything outside the range of where we delivery will be  subjected to an extra charge per mileage on top of the hiring fee. Times will be discussed via the request when the booking takes place. 

Identification:  Verification of the 'Hirer' ID and signature will be taken at the point  of equipment drop off. The business agrees to only verify information  for business purposes only.  Payments are made through a secured sight  such as PayPal or Square. Private information will NOT be shared outside  the business.

****Setting up of Equipment****

Set up and break down are included with the booking. We only ask that the  Hirer is responsible for indicating clearly, the location of assembly  and dismantling of equipment. All furniture, clutter and debris will  need to be moved by the Hirer. We will not move any furniture and or clean up the space before setting up and breaking down. The space must  be clean vacuumed or mopped before we setup. Inner Sparkle reserves the  right to cancel and refund all but the deposit if the space is not clean  and safe for our equipment to be left. The business will take every care but, shall not be liable for any damages to the site. The Hirer is  responsible for checking the quality of hired items against the  Invoice/Agreement upon delivery and should contact the business via  phone immediately should there be an discrepancy or damage discovered  after we have left the sight. Concerns about damages after the function  will not be considered, and the Hirer will be liable for any loss or damage to the Equipment upon pickup. If at any time during the hire  period the Hirer considers the equipment to be faulty, it is the Hirers  responsibility to contact the Business by telephone to report the problem. The Business reserves the right to repair or replace the faulty  Equipment as soon as reasonably possible during the hire period. The Hirer should not attempt to repair the Equipment without prior consent  of the Business. Call out charges, relative to the time of day, will be  due and payable if the Equipment is found not to be faulty as claimed by the Hirer. The business will not be liable for any loss, damage or  expenditure incurred by the Hirer due to faulty Equipment for any reason  whatsoever. At the end of the hire period the Hirer must remove all  linen only and place to the side. All other equipment will be taken down  by Inner Sparkle as we inspect and sanitize all equipment while  breaking down and packing up. Equipment pickup should be no longer then  30-50 minutes unless items are missing. To insure no extra pick up  charges will be incurred by the Business, please make sure all items are  there.

****Cleaning**** 

Linens do not need to be washed by hirer as Inner Sparkle will do so after each use however, if they are returned stained or excessively dirty a cleaning fee may apply. All  hire equipment; linen and bed sheets need to be returned dry.

****Damage****

Any loss, broken, excessive damaged or destroyed equipment outside of the normal wear and tear will be charged to the Hirer at full  replacement value.

****Liability of Third party**** 

 The Business will not be liable for any claim for personal injury, death, loss or damage to any persons or property however caused. The  businesses decision is final in all matters relating to these terms and conditions.